Privacy policy updated may 2018PRIVACY POLICY This Privacy Policy was last updated on We know how important your data and personal information is and we want to reassure you how we protect your data. This policy sets out how we’re going to do that. OUR PRIVACY PROMISES 1. To use your data only to provide an excellent experience. 2. To protect your data like it’s our own. 3. To avoid jargon and tell you exactly how we’re using your data. 4. To ensure you are in control of what and how you hear from us. 5. To not sell your data to any third parties. 6. To keep data for only as long as is necessary – if we don’t need it, we’ll remove it.
At Kits and bits , we are fully committed to protecting your data. We are no strangers to using online stores – and we expect to have our data protected – so we take our responsibility with your data very seriously. If you have questions on how we go about protecting your privacy or any feedback relating to privacy protection, feel free to contact us at kitsandbits@gmail.com Just so you know, we are a data controller, which means we’re responsible for the data you provide to us – our legal identity is A and M models and this is the company that is ultimately responsible for protecting your data. HOW WE USE YOUR INFORMATION We use your information in a variety of ways, but we only use this information to ensure you have a good experience with us now and in the future. We’ve set out a simple table below which shows what information we collect and how we use this information. Your name and contact details:-
Your payment information:-
Your communication history with us:-
Your purchase history and saved items:-
Your computer information, and how you use our website:-
You should remember that you’re under no obligation to give us any of your personal information (as above), but if you choose not to, you may not be able to purchase from us or use our services as some of the data is essential for us to carry out our contract with you. As much of the information helps us provide a superior service to you, if we don’t have all the information, you are unlikely to receive our optimum (and heavily praised) service. We do use data collected from customers in reports, research activities, and analysis to improve our website, products or services. However, we commit to anonymise your data, unless the activity is specifically to benefit you and offer you support or service. We are committed to our responsibilities as a data controller and with this in mind, we do not, have not and will not, sell any of your personal data to any third party – including your name, address, e-mail address .However, in order to provide you with service (such as fulfilling an order from you), we do share your information with a select number of partners such as:- • Companies that do specific things to get your orders to you, such as payment service providers (paypal) and delivery companies (e.g. royal mail). • Companies that provide services to our business such as website hosts, e-commerce platform providers and legal advisors, who help us run our business • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help prevent and tackle fraud against you and us
MARKETING AND PROMOTIONAL MESSAGES • Logging into your account and changing your Preferences • By clicking on the ‘unsubscribe’ link in any marketing or promotional e-mail we send to you • By contacting us via email kitsandbits@gmail.com
Remember that if you choose to stop marketing or promotional messages from us, this will not stop communication from us relating to your orders or services you have with us. SEEING ADVERTS FOR US ONLINE KEEPING YOUR INFORMATION We may hold onto information for longer periods even if it is no longer needed to provide services to you, in order to meet legal or regulatory requirements, resolve dispute, prevent and tackle fraud or abuse, or enforce our terms and conditions. YOUR RIGHTS • The right to be informed about how your personal information is being used • The right to access the personal information we hold about you • The right to request the correction of inaccurate personal information we hold about you • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances • The right to stop direct marketing messages, which you can do through your account by changing your Preferences, and to withdraw consent for other consent-based processing at any time • The right to request that we transfer or port elements of your data either to you or another service provider • The right to complain to your data protection regulator If you want to exercise your rights, have a complaint, or just have questions, please contact us.
CHANGES TO HOW WE PROTECT YOUR PRIVACY If we make changes to our Privacy Policy that are significant, we will make updates clear on our website, or by other means of contact such as e-mail, so that you can review the changes before you continue purchasing or using our services. COOKIES
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